Regarding Online Payments
What is a web store? How do I pay for multiple students using Family Access? How do I make a different payment or purchase an item? Is the web store secure? What is the Student ID number? How do I get my student's Student ID number? How will I know the payment was accepted? My credit card was not accepted. Special note to Debit Card users: Do I need to establish an account? Why do I have to enter my credit card information each time? Who do I contact if I have a question about a payment?
The Wylie ISD Web Store is a hosted online payment center. District departments and campuses may place payment items in this web store to provide a convenient way for parents to pay. The initial use is limited, but may expand if parents like the service.
Meal payments are available throught your Skyward Family Access account. Log in to Family Access and select food service, enter the amount to add and Pay with RevTrak. Continue through the steps and complete the payment for all student(s). Families with more than one student attending Wylie ISD share a family account through Skyward Family Access. You will only need to make one payment for all student(s) in the family to use for meal payments. If you have questions regarding your family account, contact the Food Service office at (325) 692-4353.
Select the appropriate department or campus in the top left hand menu. Each group will have items to pay or items to purchase. Choose your payment item. Instructions on the page will tell you what information we need or give you available choices. Select Buy Now, and then select
The web store is hosted by RevTrak, Inc a leader in the credit card payment processing industry for K-12 School Districts and City Governments. The company employs the most current security techniques to keep your payment information secure.
Some payments items may ask for your student’s ID number. Wylie ISD assigns a unique number to each student when they first become a student in the district. This number stays with the student through all grades and serves to confirm the correct student. The ID number provides verified identification for your student to be sure the payment is applied correctly.
Please ask your student! Teachers work with the young students to learn their number. Students may also ask their teacher or the campus office staff. The student ID number also shows on report cards and class schedules.
As you complete the checkout process, a receipt will show on screen. Also, during checkout, you are required to provide an email address. When the charge is authorized, a confirmation email is sent immediately to the address you provide. And you may always review authorized payments on the
We accept Discover, MasterCard or VISA (debit, credit or check card). If your payment is not accepted there will be a red message on screen to give the reason provided by the card processing service. Review the information you entered for the card number, card type and expiration date. If you do not understand the message, call the number on the back of your card. Your card company should be able to see the denial and explain why it was not accepted.
Many banks “reserve” the amount you attempt to charge each time you make an attempt, even if the debit card is declined. While the money will not be withdrawn from your account, a reserve will prevent you from making other withdrawals for several days and MAY create an overdraft.
You do NOT need an account prior to using the web store. When you reach the checkout screen, enter as a
For security reasons the web store does not retain your credit card type, number, or expiration date. You must enter this information each time you use the system. But this also gives you the opportunity to use a different card under the same login.
The WISD web store also has a convenient Contact Us form (see the left navigation bar) for after-hours questions about using the web store. Questions submitted through this feature are forwarded to the appropriate department. (Please mention the campus, department or payment item.) Or contact the appropriate department during business hours.