Centralized Intake for Abuse and Neglect (2024)


To make a report of abuse or neglect, follow the automated prompts at:

What information do I need to provide when calling Centralized Intake?

  • Demographic infomation of the victim(s) and household members
  • Description of the suspected abuse or neglect
  • Information about the presence of protective caregivers
  • Information about the perpetrators access to the victim
  • Description of general functioning
  • Potential safety threats in the home/family to first responders such as domestic violence, weapons, vicious animals, dangerous people, etc.

Mandated reporters of child abuse and neglect

Anyone may report suspected abuse or neglect, including sexual abuse or sexual assault, or observing a child being subjected to conditions that are likely to resultin abuse or neglect.These circ*mstances should be reported to the Department of Health and Human Resources immediately and not more than 24 hours after suspecting this abuse or neglect.

However, under WV Code §49-2-803, certain persons are mandated reporters and required to make a report not more than 24 hours after suspecting this abuse or neglect.These persons are:

  • Any medical, dental or mental health professional
  • Christian Science practitioner
  • Religious healer
  • School teacher and other school personnel
  • Social service worker
  • Child care or foster care worker
  • Emergency medical services personnel
  • Peace officer or law-enforcement official
  • Humane officer
  • Member of the clergy
  • Circuit court judge
  • Family court judge
  • Employee of the Division of Juvenile Services
  • Magistrate
  • Youth camp administrator or counselor
  • Employee, coach or volunteer of an entity that provides organized activities for children
  • Commercial film or photographic print processor

Mandated reporter trainings can be scheduled for child abuse and/or neglect.

Report child abuse and neglect NOW under the following circ*mstances:

In any case where a mandated reporter believes the child suffered serious physical abuse, the reporter shall immediately make a report to the West Virginia State Police and any law enforcement agency having jurisdiction to investigate the report.

Also, any person over the age of 18 who receives information from a credible witness or observes any sexual abuse or sexual assault of a child, shall immediately and not more than 24 hours report the circ*mstances to the Department of Health and Human Resources and the West Virginia State Police or other law enforcement agency having jurisdiction to investigate the report.

If the reporter feels making a report of sexual abuse will expose himself or herself, the child, the reporter's children or otherchildren in the subject's household to an increased threat of serious bodily injury, the individual may delay the report while he or she takes measures to remove himself or herself or the affected children from the perceived threat of additional harm. The individual must make the report as soon as practical after the threat of harm has been reduced.

Mandated reporters of adult abuse, neglect and/or financial exploitation

Anyone may report suspected abuse, neglect, financial exploitation, or any emergency situation involving a vulnerable adult or facility resident. WV Code §9-6-11 states the report must be made to the Department of Health and Human Resources immediately, but not more than 48 hours after suspecting these circ*mstances.

  • Under WV Code §9-6-9 certain persons are mandated reporters of adult abuse or neglect. These persons are:
  • Any medical, dental, or mental health professional
  • Christian Science practitioner
  • Religious healer
  • Social service worker
  • Law enforcement officer
  • Humane officer
  • Any emplyee of any nursing home or other residential facility

If you are a mandated reporter with an allegation involving a vulnerable adult or resident of a nursing home or residential facility, you are required by law to competethe APS Mandatory Reporting Form immediately, but not more than48 hours of suspecting the abuse or neglect as part of the Adult Protective Services (APS)process.

Am I protected if I make a report?

Personsmaking areport in good faith are immune fromcivil andcriminal liability under WV Code§49-2-810 for reports of child abuse or neglect and WV Code§9-6-12for reports of adult abuseor neglect.

Failure to reportpenalty

Relating to Child Welfare Responsibilities

Under WV Code §49-2-812 any person, official or institution required by this article to report a case involving a child known or suspected to be abused or neglected, or required by section eight hundred nine to forward a copy of a report of serious injury, who knowingly fails to do so or knowingly prevents another person acting reasonably from doing so, is guilty of a misdemeanor and, upon conviction, shall be confined in jail not more than ninety days or fined not more than $5,000, or both fined and confined.

Relating to Social Services for Adults

Under WV Code §9-6-14 any person subject to the mandatory reporting provisions of this article who knowingly fails to make any report required herein or any person who knowingly prevents another persion from making such a report is guilty of a misdemeanor, and upon conviction thereof, shall be fined not more than $100 or imprisoned in the county jail for not more than ten days, or both fined and inprisoned.

Centralized Intake for Abuse and Neglect (2024)

FAQs

Which one of the following answers are the three correct types of neglect? ›

Types of neglect
  • Physical neglect. A child's basic needs, such as food, clothing or shelter, are not met or they aren't properly supervised or kept safe.
  • Educational neglect. A parent doesn't ensure their child is given an education.
  • Emotional neglect. ...
  • Medical neglect.

What are the procedures for responding to concerns about abuse and neglect? ›

Responding to concerns raised by members of the public
  • make a referral to local authority children's social care.
  • make a referral to the lead practitioner, if the case is open and there is one.
  • make a referral to a specialist agency or professional e.g. educational psychology or a speech and language therapist.

Which behavior could be a reason to suspect abuse or neglect? ›

Changes in behavior — such as aggression, anger, hostility or hyperactivity — or changes in school performance. Depression, anxiety or unusual fears, or a sudden loss of self-confidence. Sleep problems and nightmares. An apparent lack of supervision.

What is the most common type of abuse or neglect? ›

Neglect is the most common form of child abuse. Physical abuse may include beating, shaking, burning, and biting.

What are three 3 indicators of neglect? ›

Signs of neglect include:
  • Being frequently absent from school.
  • Inappropriate clothing (e.g. shoes too small, clothes are ill-fitted or unsuitable for the weather conditions)
  • Clothes are consistently dirty or smelly.
  • Being hungry.
  • Hands are cold, red and swollen.

How to respond to abuse and neglect in a care home? ›

All care home managers and staff should be trained in their responsibilities for reporting and recording concerns about abuse or neglect. All care homes must have a whistleblowing policy to guide staff in raising concerns where they feel it is unsafe to do so internally or where a concern has been ignored.

What steps would you take in the context of abuse or neglect? ›

You can pass on your concerns to the person's GP and social worker. Local authorities have social workers who deal specifically with cases of abuse and neglect. Call the person's local council and ask for the adult safeguarding co-ordinator. You can also speak to the police about the situation.

What steps would you take if you identify a case of abuse or neglect? ›

Where to turn for help. If you need help because you're at risk of abusing a child or you think someone else has abused or neglected a child, take action immediately. You can start by contacting your health care provider, a local child welfare agency, the police department or a child abuse hotline for advice.

Which is the most common form of abuse and neglect investigated? ›

Child neglect is the most common form of child maltreatment and happens when a parent or caregiver does not provide poverty does not equal neglect. Child abuse is an act by a parent or caregiver that results in or risks serious harm to a child.

Which type of abuse is the most difficult to define and investigate? ›

Emotional abuse is the most difficult form of abuse to identify. Even though emotional abuse often happens along with other forms of abuse, it can also occur by itself.

What behavior is considered neglect? ›

'General neglect' means the negligent failure of a person having the care or custody of a child to provide adequate food, clothing, shelter, medical care, or supervision where no physical injury to the child has occurred.

What are the 3 risk factors that make up the category of neglect? ›

Parenting Methods and Household Risk Factors:

The attitudes of the parents, family structure, and approach to raising the child(ren) are all potential risks for abuse and neglect.

What are the 3 of the issues that make defining child neglect difficult? ›

Factors that make child neglect difficult to define include: (1) Cultural differences; motives must be taken into account because parents may believe they are acting in the child's best interests based on cultural beliefs (2) the fact that the effect of child abuse is not always immediately visible; the effects of ...

What are the three basic categories of elder abuse and neglect? ›

Learn about elder abuse, including physical, emotional, and financial abuse.

What is the most common form of neglect? ›

Physical neglect is by far the most common type of neglect. In most cases, the parent or caregiver is not providing the child with all of the basic necessities like food, clothing and shelter.

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